Payment methods
The amount will be reserved on your credit card and debited once your order has been confirmed.
When you pay by credit card, we will ask you to enter the 3d Secure Code. If you do not have a 3d Secure Code yet, you will be automatically redirected to the website of your credit card company, so that you can create a code.
AMERICAN EXPRESS
American Express is the most used credit card in America. When this payment is used you can easily buy your products online and pay via American express after a month !
VISA
Visa debit cards provide consumers access to their everyday banking accounts including checking and savings accounts. Like a credit card, they can be used to make purchases at shops or to do routine bank transactions at a branch or through the ATM. Try now and pay with your Visa card at The girl wearing.
PAYPAL
With PayPal you can pay for your purchases online safely and quickly without sharing your data. Use the easy pay method ‘’Paypal link’’ whereby your purchase is done in a few minutes.
GIFTCARD
Pay with the TGW gift or credit card in our webshop. Add the card number of your gift or credit card to your shopping cart and you will automatically see whether you have to pay a remaining amount.
REFUND
To minimize the risk of fraud, the amount is always refunded via the payment method used online.
If you have chosen to pay afterwards via Klarna, the refund or settlement of the outstanding invoice will be done via Klarna. We do not refund cash. If you paid with a gift or credit card, this will also be refunded on a gift card.
Returns
FAQ
At The Girl Wearing, we offer a 14-day return period starting from the day you receive your order. Within this period, you may return your item without stating a reason, provided it meets our return conditions.
The 14-day period begins on the day you, or a third party designated by you (other than the carrier), physically receive the item. We understand that sometimes a purchase may not fully meet your expectations, and therefore, you have the right to return the item within this period and receive a refund if preferred.
Condition of the item: the item must be unworn, unwashed, and undamaged.
Labels and tags: all original labels, hangtags, and brand markings must be intact, undamaged, and attached as delivered.
Signs of use: the item must show no signs of wear, such as makeup stains, deodorant marks, hair, or other visible dirt.
Odors: the item must not contain any perfume, smoke, or body odor.
Alterations: the product must not have been customized, altered, resized, or modified in any way.
Packaging: the item should be returned in its original packaging, preferably the plastic protective bag provided upon delivery.
Identification: the order confirmation and/or return number must be clearly included inside the parcel.
Return period: the item must be returned within 14 days of receipt of the order.
Damage or negligence: items damaged due to negligence, improper care, or intentional harm will not be accepted.
Promotional items: for promotions such as “Buy One Get One Free,” all products from the promotion, including any free gifts or accessories, must be returned together.
Exclusions: personalized or customized products, as well as items that do not match the original order, will not be accepted.
Non-compliance: returns that do not meet the above conditions will not be processed and may be returned to the sender.
Submit your return request via our return portal
Steps:
Register your return through the portal.
Select the items you wish to return.
Choose between a refund or store credit.
Choose your carrier, print the return label, and ship the package
If an item arrives damaged or incorrect, please report this within 48 hours of receipt via our customer service:
📩 support@thegirlwearing.com
Always include your order number and clear photos of the issue. We will review your report and, in accordance with consumer protection laws, provide an appropriate solution such as a replacement, repair, or refund.
Returns from the following regions are not accepted: the Middle East, the United States, the United Kingdom, Switzerland, and Norway.